Resident Assistant
Skills:
- Trained in required topics as previously listed
- Physical strength and dexterity
- C.N.A. preferred but not mandatory
Duties:
- Promote the well-being and functional independence of each client by participating with assigned clients in core programming and assisting with activities of daily living, including meal service
- Assist clients in maintaining a clean and tidy living environment
- Assist the client by observing and reporting any change in behavior and/or physical function to nursing
- May provide medication reminders to clients or hand over hand assistance with medications and minor personal care needs. Assisting with bathing and grooming of the client
Practice safety by adhering to all procedures, including infection control
Temperament / Aptitude:
- Compassion
- Teamwork
- Follow instructions
- Judgment
- Initiative
Chain of Command: Reports to Director of Health and Wellness
Waitstaff – Dining Services
Assists in the serving of residents and upkeep of dining areas. May include assisting in the kitchen and dining room to provide an exceptional culinary experience to residents.
Responsibilities include the following:
(Other duties may be assigned.)
- Prepares dining room including setting tables, placing tablecloths/napkins/silverware on tables, engages in the upkeep of the dining room area to include clearing, setting, moving tables/chairs, etc. rakes food requests and orders from residents and delivers to kitchen staff for preparation serves residents and communicates any particular culinary requests to kitchen staff.
- Engages residents in a meaningful, pleasant, dining experience by making oneself available for conversation and interaction with residents
- Under the direction of the Dining Services Supervisor, assists in additional preparatory duties to include refilling and restocking food supplies, dishes, etc.
- Assists resident assistant staff in the feeding and care of residents during meals.
- Other duties as assigned.
- Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develop: 1lternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interruptions. Keeps emotions under control; Remains open to others’ ideas and tries new thing.
Cook
Functions: Prepares and serves attractive, nutritious meals in accordance with state regulation and Five Star policies and procedures to ensure that quality food service is provided at all times.
Specifications: The following specifications may differ depending upon the number of available employees among whom the performance of a particular job function can be distributed and the size and type of community.
- Employees will be required to perform any other job related duties requested by their supervisor.
- Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, candidate will possess the mental abilities or aptitudes to perform each duty proficiently.
- All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.
Minimum Qualifications:
- Freedom from illegal use of drugs.
- Freedom from use and effects of use of drugs and alcohol in the workplace.
- Persons who have been convicted by a court of law or regulatory body of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.
- Must pass state and company criminal background check.
- Demonstrates effective time management skills.
Education and/or Experience:
- Experience and/or knowledge of special diets, meal preparation for large groups and safe food handling techniques are required. Ability to read and understand recipes, work in a team environment, work flexible shifts, handle multiple tasks at one time and communicate effectively verbally and/or in writing.
- Ability to perform detail work involving math calculations, problem solve, handle emergency situations, read and understand menus.
- Must enjoy working with the elderly and able to accept constructive criticism. Ability to interact with residents who are highly susceptible to common illness without posing additional health risks. Must maintain good personal hygiene, wear a uniform and comply with safety standards.
Part Time Receptionist:
Function: Responsible for performing reception duties in an efficient manner and in accordance with established procedures, as directed by supervisor. The receptionist is expected to represent the company in a positive manner while greeting visitors, answering telephone and directing calls. This employee also provides clerical support to Department Heads as needed.
Position Specification: The following specifications may differ depending upon the number of available employees among whom the performance of a particular job function can be distributed and the size and type of community.
- Employees will be required to perform any other job related duties requested by their supervisor.
- Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, incumbent will possess the mental abilities or aptitudes to perform each duty proficiently.
- All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.
Minimum Qualifications:
- Freedom from illegal use of drugs.
- Freedom from use and effects of use of drugs and alcohol in the workplace.
- Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in the position.
- Demonstrates effective time management skills.
- Working knowledge and ability to apply professional standards of practice in job situations.
- Knowledge of and demonstrated skills in general office procedures.
- Strong organizational skills; oral and written communication skills.
- Able to project a professional image.
Education and/or Experience:
- Ability to answer the telephone, take detailed messages, respond to verbal inquiries, take direction from different sources, handle multiple tasks and be organized in a fast paced environment. Typing of 30-40 wpm may be required if secretarial support is needed at the community.
- Must enjoy working with the elderly and able to accept constructive criticism. Ability to interact with residents who are highly susceptible to common illness without posing additional health risks and must maintain a professional appearance.
